Appearance isn’t everything, but it sure helps
Tuesday, February 9th, 2010Life isn’t a beauty contest. Plenty of ugly people can be successful (even *I* earn a living), and I’ve seen some horrific websites make money for companies. One thing that I’ve learned in the SEO business over the last few years is that sometimes it pays to say no to a hideous website when someone asks you to market it.
The nice thing about being your own boss is that you don’t have to say yes all the time, but at the same time, you don’t want to turn down business when you’re still relatively young. Thus the conundrum of being an SEO that needs to eat. But if you’re in this situation, and you can financially say no, sometimes it’s the right thing to do when someone offers you a website that’s just downright wretched.
Sadly, when people think of the negative impact of a poorly constructed/butt ugly website they usually just think of higher bounce rates and lower conversion. But if you’re an SEO/link builder, you’ve essentially been handed an oar with a hole in it. You can still paddle, but you do twice the work for half the results. What do I mean?
Link building is a sales job. At the end of the day as a link builder you’re out networking and selling others on the value of your content and why they should link to it. If you’ve ever worked in sales at all, you’ll know that selling an inferior product is a nightmare, and you genuinely don’t feel confident in pushing it. That not only leads to poor outcomes, but it leads to a defeatist attitude. Now, even if the site functions well, but is just ugly, you’re still left pitching a brown Zune.
Don’t know the Zune? It’s Microsoft’s foray into the mp3 player realm…they launched a brown version of it when they first rolled them out. Seriously. I own a Zune, it’s a pretty nice player, but there’s no way I would buy a brown one (and this is coming from a guy who owns a pink iPod mini). I wouldn’t want to be seen with something that ugly…which is the same scenario you’ll run into when requesting links.
“Well…uh…yeah, your site has some good info, but I don’t think I want my super expensive, uber-sexy website being associated with your…umm…ugly one.”
That’s a conversation you don’t want to be on the receiving end of.
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