Search Marketing Insomniac…The Blog of Adam Henige

I don’t like when things don’t work.  A month ago Comcast decided to create a firewall to block our office from using a service we use every day.  It took three days of emails and phone calls before I finally got it fixed.  We didn’t do anything wrong, Comcast’s firewall just went haywire and decided to ruin our day.  The fact that it took several days to clear up was just ridiculous…

So while I’m no fan of Comcast, I just got flat out annoyed by their most recent addition for customers - the Comcast search redirect!  If you navigate to a down page with no 404 or a dead site you get:

Comcast's latest attempt to annoy me.

Now, I understand the practical nature of this for the average user, but as an SEO I actually like getting the dead page.  I can quickly grab the URL without getting redirected and research it for any number of useful search marketing tasks.  Fortunately, there’s a link in the upper right hand corner to disable this error message - which can be easy or difficult depending on the availability of your myComcast username (good luck with that), and then you’ll get to deal with Comcast customer service!  Have fun with that…